Sep 22

Internet Access

Published by Marilyn

Broadband Internet Access
ADSL Broadband simply means a faster connection to the Internet and because it is “always on” you no longer pay to dial in each time.

  1. First decision is how fast? – 256 (around 5 times faster than dial up), 512, 1500 or ADSL2
  2. Second decision is how much data
  3. Finally you need to lodge a written application as it is a 6 month contract
  4. Download a Broadband application by clicking here
  5. Credit Card Authority

Data

Your guide to data usage

CHAT 0.5Mb per hour ~ Send 100 emails with no attachments 1.5Mb per hour ~ General Browsing 8-10Mb per hour ~ SKYPE Audio only – 1-2Mb per 10 mins ~ YouTube 2Mb per min ~ 10 x MP3 files 30-50Mb per hour ~ Internet Radio 60-85Mb per hour ~ Streaming Sports Video 360Mb per hour ~ Movie 700Mb per hour

Relocation
When you move premises it is a good idea to let us know BEFORE you move as service to your old address will need to be cancelled and an application for connection at your new address will need to be set in motion. You can expect a small disruption to access while these changes are made. Dial Up access can be organised to tie you over.

Cancellations:

You MUST cancel your ADSL account in writing (email is acceptable). A confirmation email will be sent in return. 7 Days notice is required. You will be liable for all fees until cancellation takes effect regardless of whether you have used the service or not.

ADSL# Plans on offer as at April 8 2011 (not recommended for Remote desktop or VOIP)

Download Upload Data Monthly Fee*
256 64 10000Mb.  Excess data @ 11c per Mb $44.40
512 128 20000Mb.  Shaped after 20Gb $54.35
1500 256 20000Mb.  Shaped after 20Gb $62.65
1500 256 50000Mb.  Shaped after 50Gb $71.40
ADSL2 20000Mb.  Shaped after 20Gb $69
ADSL2 50000Mb. Shaped after 50Gb $89
ADSL2 100000Mb. Shaped after 100Gb $99


TCR* (transaction cost  recovery) fees as at July 9 2010
Visa/Mastercard /American Express (+2.75%*) Diners Club (+4.5%*)
Cheques/Money Orders/ to  ADNET Accounts Dept, 33 Haslemere Cr, Buttaba NSW 2283 (+80 cents*)

* No TCR applies to payments made via EFT or at any BCU branch
Bank Details: BSB 704328 Account 47303

* Late payment fee $15 (automatically calculated if no payment by date of invoice.
Fee automatically subtracted when payment is received by end of month).
TERMS Nett 7 days
Account enquiries: Email – accounts@adnet.com.au Phone – 1300 657 213 or 0428 892217

#Terms that apply to all ADSL plans:

ALL plans are payable in advance.  A late payment fee of $15 may apply. 6 month contract. Connection Fee $145. Additional data @ 11 cents per Mb.  Transaction Cost Recovery fees apply to all payment methods except EFT  and  over the counter payments at any BCU  (BSB 704-328 (BCU) Account No: 47303 S1 (drop the S1 if your bank doesn’t accept letters in an account number ).

Fees apply for early termination (depends on term of current contract), upgrade ($88) and any changes to your access including change of install address (Reconnection). Your access will not be suspended should you reach your data allowance within the month.  Data Usage can be checked HERE

You will need an ADSL modem. (Your dial up modem will not work). You can purchase a good ADSL modem for less than 80 bucks (filters are usually included). Your new ADSL modem should come with Quick Set Up instructions and this is usually all you need to follow to successfully connect.
Quick Set Up Instructions


 Each modem is different however the way it usually works is that you open your web browser (Internet Explorer or Firefox or Safari or whatever one you use) and in the address bar type in the address that is detailed in the Quick Set Up instructions (it could be http://192.168.1.1 or http://192.168.0.1 or even http://10.10.10.1).

When you press ENTER on your keyboard it will then prompt for a username and password.  This is also detailed in the Quick Set Up instructions.(it could be username admin, password admin or username admin, password password)

Then following your Quick Set Up instructions type in the ADSL login name and password we emailed you.

Once connected you will need to disable your dial up connection  (either delete it or disassociate it from your browser & email program)

Changes to Broadband plans can happen without notice however where possible we honour the plan you have selected at the same price even if that plan is no longer listed.

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